Customer Service Representative - $17-20/hr

Location: Chicago Region
Category: Administrative
Employment Type: Direct Hire
Contact: hradmdadsch@addisongroup.com

Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client, a leading company in the western suburbs is looking for a Customer Service Representative to join their team. Please contact us today to discuss this opportunity!

Customer Service Representative

Itasca

Job Responsibilities

  • Customer Service Representative is responsible for developing relationships with customers to coordinate all aspects of service
  • Customer Service Representative is responsible for handling the entire business process from order receipt to product delivery for key customer accounts
  • Customer Service Representative is responsible for assessing complex situations and make recommendations for resolution
  • Customer Service Representative must maintain client files, contracts and correspondence
  • Customer Service Representative prepares invoicing and billing information
  • Customer Service Representative enters and updates information in a customized company database
  • Customer Service Representative is responsible for interfacing with multiple departments to assure that project completion deadlines are met


Requirements

  • Customer Service Representative must have proven experience thriving in a team oriented environment
  • Customer Service Representative must possess a minimum of two years office work experience including customer facing experience
  • Customer Service Representative must have proficiency in Microsoft Office, specifically MS Excel
  • Customer Service Representative must have experience using a CRM, preferably SAP
  • Customer Service Representative must possess excellent verbal and written communication skills


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