Customer Service Rep - Export

Customer Service Representative - Export Focus

Our logistics client is currently seeking a Customer Service Representative to join their team. The individual in this role will identifying and generating marketing qualified sales leads.

Location: Roselle/Remote

Compensation: $45-57K based on experience

Job Description:

• Providing excellent customer service to carriers, customers, and vendors
• Communicating via phone and emails to solve issues or questions with customers, clients, and vendors
• Developing and maintaining positive relationships with customers, carriers, RIM employees and overseas partners
• Booking & shipping through a CRM
• Scheduling and arranging bookings
• Track & Tracing
• Data entry into Cargowise
• This role will have many promotional opportunities

• Customer Service Experience
• Export Experience
• Knowledge of Cargowise

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation