Addison Group

Customer Service Rep - Export

3+ months agoChicago, IL

Customer Service Representative - Export Focus

Our logistics client is currently seeking a Customer Service Representative to join their team. The individual in this role will identifying and generating marketing qualified sales leads.

Location: Roselle/Remote

Compensation: $45-57K based on experience

Job Description:

  • Providing excellent customer service to carriers, customers, and vendors
  • Communicating via phone and emails to solve issues or questions with customers, clients, and vendors
  • Developing and maintaining positive relationships with customers, carriers, RIM employees and overseas partners
  • Booking & shipping through a CRM
  • Scheduling and arranging bookings
  • Track & Tracing
  • Data entry into Cargowise
  • This role will have many promotional opportunities

Required Experience:
  • Customer Service Experience
  • Export Experience
  • Knowledge of Cargowise

Why choose Addison Administrative & HR?

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation


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Job ID: AddisonGroup-488692