Customer Service/ Order Management 8/27

Location: Chicago Region
Category: Administrative
Employment Type: Contract
Contact: hradmcadchi@addisongroup.com

Our client, located in downtown Chicago, is looking for Customer Service Representatives with SAP or CRM experience for a long term contract opportunity. Interested candidates will need to be flexible to start the work day between 6am - 7:30am.

Job Responsibilities

  • Developing relationships with customers to coordinate all aspects of service
  • Maintain client files, contracts and correspondence
  • Prepare invoicing and billing information
  • Enters and update information in a customized company database
  • Customer Service Representative is responsible for interfacing with multiple departments to assure that project completion deadlines are met

Requirements

  • Proven track record thriving in a team oriented environment
  • Must possess a minimum of two years office work experience including customer facing experience
  • Must have proficiency in Microsoft Office including Excel
  • Excellent verbal and written communication skills
  • SAP experience is not required but preferred.
  • Must be flexible to work overtime as needed. Must be flexible to work weekends/holidays during the busy season.

Why choose Addison Administrative & Human Resources?

  • Benefits: You are eligible for medical, dental, vision insurance benefits, and 401K
  • Permanent Employment: Many of our job openings lead to potential permanent employment
  • Connections: Addison Group has been in the Chicago market since 1999 - we have relationships with a broad range of companies in the Chicagoland area and can help you get connected.
  • Options: Our team works to identify great options that meet your requirements for location, company culture and salary.
  • Professional Development: You are provided with advice on the hiring process and also valuable insight on the best way to format your resume to attract the attention of hiring managers.


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