Customer Service

Location: Chicago Region
Category: Administrative
Employment Type: Contract To Hire
Contact: adminschad@addisongroup.com

Multiple Customer Service Opportunities in Buffalo Grove with an amazing company! Do you take pride of ownership in your work, enjoy problem solving and helping customers? This professional and fun company is looking for forward thinking leadership qualities to help grow the department.

The Customer Service department sees the most movement with promotions. Management hires people that exhibit leadership, creative thinking and hard work. Ask questions, be prepared, listen and do more than expected--you will have a long lasting career!

Benefits and Starting pay is $15/hr.

Job Requirements:

  • 1-2 years Customer Service experience (retail is OK)
  • Engaging and personable personality
  • A commitment to go the extra mile to provide outstanding customer service
  • Must be detailed oriented, with a high level of accuracy
  • This will be a metrics environment: call time, response time, call volume
  • Able to work on two screen and type while on the phone
  • Utilize company platforms and technology to handle high call and email volumes
  • Collaborate with department peers to enhance customer experience and team dynamic
  • Other programs and applications will be taught, so applicant must have a comfortable knowledge of computers
  • Must have good work performance history including attendance and punctuality
  • Remodeled office, brand new technology and employee recognition programs!


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