Customer Care Specialist

Customer Care Specialist | Tulsa, OK

Job Type: Full Time; 9am to 6pm

$12 - 13 per hour

If the job below matches your experience and preferences, please apply today!

Required Experience:

• 1+ year(s) experience in a call center environment
• Proficiency utilizing Microsoft Excel
• Swift data entry speed of at least 7,000 key strokes per hour with minimum 98% accuracy
• Customer Loyalty/Retention experience is preferred but not required

• Work with customers to resolve inquiries
• Maintain a high level of world class customer service/professionalism
• Be receptive to regular coaching and feedback in order to achieve goals
• Explain and inform new and existing customers regarding all products and services available
• Maintain records, prepare specific reports, and update accounts as needed
• Assist in updating account information, correct billing issues, and assist in resolving technical issues through research and various tools provided

• Pay : We negotiate high salaries on your behalf, and pay employees on a weekly basis
• Opportunity: to work for top-rated Tulsa companies that only utilize Addison Group for their hiring needs
• Permanent Employment : Most of Addison Group's Contract-to-Hire roles end in permanent employment
• Personalized Search: Addison Recruiters work hard each day to make sure that your job search is highly personalized and matches your qualifications
• Options : You are presented multiple employment options near your home
  • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation