Customer Care Specialist

    • Tulsa, OK

Customer Care Specialist | Tulsa, OK

Job Type: Full Time; 9am to 6pm

$12 - 13 per hour

If the job below matches your experience and preferences, please apply today!

Required Experience:

  • 1+ year(s) experience in a call center environment
  • Proficiency utilizing Microsoft Excel
  • Swift data entry speed of at least 7,000 key strokes per hour with minimum 98% accuracy
  • Customer Loyalty/Retention experience is preferred but not required

Job Duties :
  • Work with customers to resolve inquiries
  • Maintain a high level of world class customer service/professionalism
  • Be receptive to regular coaching and feedback in order to achieve goals
  • Explain and inform new and existing customers regarding all products and services available
  • Maintain records, prepare specific reports, and update accounts as needed
  • Assist in updating account information, correct billing issues, and assist in resolving technical issues through research and various tools provided

Perks:
  • Pay : We negotiate high salaries on your behalf, and pay employees on a weekly basis
  • Opportunity: to work for top-rated Tulsa companies that only utilize Addison Group for their hiring needs
  • Permanent Employment : Most of Addison Group's Contract-to-Hire roles end in permanent employment
  • Personalized Search: Addison Recruiters work hard each day to make sure that your job search is highly personalized and matches your qualifications
  • Options : You are presented multiple employment options near your home
    • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation


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