Addison Group

Consumer Care Chat Agent - 7 roles - 6/7 Class

3+ months agoChicago, IL

Chat Agent/Customer Service Representative

Our client is looking for passionate Chat Agent/Customer Service Representative with exceptional people and communication skills to join their team! If you're looking to join a fun and growing organization, don't hesitate and apply today!

Location: Schaumburg, IL

Compensation: $18/Hour

Job Responsibilities:

  • communicate with consumers through live chat or email to answer questions
  • receive and promptly respond to customer queries
  • will solve problems and troubleshoot
  • assist with website errors
  • effectively understand customer's concerns and find solutions
  • document issues and resolutions
  • provide information about products
  • assist with incoming call from time to time


Job Requirements:
  • 6+ months of chat/online customer service experience
  • Great multitasking skills, ability to work under pressure
  • Fast typing skills
  • Professional communication skills

Why choose Addison Administrative & HR?
  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation


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Job ID: AddisonGroup-489526