Collections Specialist - Entry Level

We are in need of a Entry Level Collections Specialist who will

• Monitor & review delinquent accounts on a daily basis
• Make outbound collection calls in a professional manner while keeping & improving customer relations
• Resolve client-billing problems & rescues accounts receivable
• Collect customer payments in accordance with payment due dates
• Identify issues attributing to account delinquency & discuss them with management
• Provide timely follow-up on payment arrangements
• Mail correspondence to customers to encourage payment delinquent accounts
• Email or fax documents to clients & follow up
• Process payments
• Communicate with other departments regarding client payment-related matters
• Update account status records in our CRM & QuickBooks
• Prepare and present reports on collection activities and progress

Must Have:

• High School Diploma or Equivalent
• Proficient Microsoft Office skills

Applicants with 1-2 years of experience will also be considered for this role

Please apply directly or email jarett.engel@addisongroup.com. Only qualified candidates will be considered for the open roles.