Client Services Representative

Addison Group is working with one of the fastest growing companies according to Forbes List located in Northern Virginia with customers nationwide.

Do you like interacting with customers to help them with challenges they face?

Brief Overview of Job Responsibilities:

• Ability to resolve customers inquires in a timely, accurate, and efficient manner through telephone, email, and live chat functions
• Ability to work with customers that have difficult situations and concerns
• Working with customers for monitoring questions/concerns to ensure compliance for accounts
• Confirming if customers are protected or at-risk
• Responsible for handling sensitive information and data
• Comfortable with customer interaction and providing customer service