Call Center Scheduler

Location: Nationwide
Category: Healthcare
Employment Type: Contract
Contact: hcrcadnational@addisongroup.com

Schedulers-Hospital/Physician Clinic

Location: Ft. Smith, AR

Job Responsibilities

  • Must be familiar with NPO's
  • Must be familiar with Diagnostic testing.
  • Schedule patient examination, procedure, and surgery appointments for hospitals and physician clinics
  • Scheduler is responsible for verifying patient insurance benefit coverage via phone and online insurance payer portals
  • Update patient accounts with registration, insurance, demographic, scheduling, and billing data
  • Scheduler must provide superior high volume patient customer service in a fast paced environment
  • Use Microsoft Office Suite (Word/Excel/Outlook/Power Point), medical software, and type 30+WPM


Requirements

  • Scheduler must possess 1+ years' experience healthcare patient registration, scheduling, pre-registration, insurance verification, demographic data entry
  • Scheduler must have previous experience scheduling for diagnostic testing
  • Scheduler must have previous experience scheduling patient examination, procedure, and surgery appointments for hospitals and physician clinics
  • Previous experience verifying patient insurance benefit coverage via phone and online insurance payer portals
  • Previous experience updating patient accounts with registration, insurance, demographic, scheduling, and billing data
  • Sheduler must have previous high volume in person and phone patient customer service in a fast paced environment
  • Scheduler must have a strong proficiency with Microsoft Office Suite (Word/Excel/Outlook/Power Point) & electronic medical records (EMR) software
  • Ability to type 40+WPM required (alphanumeric & 10-key typing)


Why Choose Addison Group?

A leading provider of professional staffing and search services, Addison Group distinguishes itself through exceptional delivery, specialized knowledge and strong relationships. Addison enables ideal connections between talented professionals and dynamic businesses. National practice areas include Administrative & HR; Engineering; Finance & Accounting Contract; Finance & Accounting Executive Search; Financial Services; Healthcare and Information Technology. Addison is an Inavero's 2012 Best of Staffing winner for both Client and Candidate service. www.addisongroup.com

Keywords: Healthcare, Medical, Hospital, Physician, Clinic, Patient, Registration, Scheduling, Insurance Verification, Copayments, Customer Service, Demographics, Referrals, Medical Reception, Pre-Registration, Insurance, Medicare, Medicaid, commercial, HIPAA, Electronic Medical Record, EMR, EPIC, Cerner, Medisoft, Meditech, IDX, Point Click Care, Allegra, McKesson, AS400, Nextgen, Allscripts, eClinical Works, Mysis, Tiger, Centricity, Citrix, Athena, eCare, NEBO, Sorian


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