Federal - ServiceNow Associate Manager
- San Antonio, TX
Organization: AccentureFederal Services
Location: San Antonio, TX
Accenture FederalServices, a U.S. based subsidiary of Accenture and one of only 5 GlobalStrategic Partners with ServiceNow. We help our federal clients tackle theirtoughest challenges while unleashing their fullest potential...and then some.What makes our approach so unique? Operating from the nation's capital, webring together commercial innovation and leading-edge technologies to deliveran integrated, mobile and interactive experience that far exceeds expectations.How? Our passion meets purpose! Through our diverse culture and inclusivethinking, we embrace our employees' ideas taking them from concept to practicalsolutions. Not to mention, we sleep well at night knowing our work directlyimpacts and improves the way the world works. We keep our tech smarts sharp byproviding abundant training and certification opportunities. Are you ready tolearn and grow in a career, while making a difference?
A topchef. The cream of the crop at developing the tastiest ServiceNowapplication dishes around. What fires up your grill?Delivering technical solutions on the ServiceNow platform to help streamlineclients' customer interaction and customer service. How do you keep reservationsbooked and clients coming back from more? You plan aheadand give careful oversight while your application is being cooked.You facilitate rollouts of new apps and modules on the menu, aswell as configure app UI and Workflow. Your work stays fresh withyour customized approach to each application dish. Working ongeneral updates and configuration changes/requests is a piece ofcake to you. You know collaboration with your ServiceNow kitchen teamis to key to serve up successful solutions for clients.
- Provide software configuration across various technical areas
- Analyze business requirements and develop technical requirements
- Develop and design application modules, workflows and catalog requests
- Develop and deliver ServiceNow-based solutions for clients
- Begin to mentor colleagues and take on more responsibility.
Here's what you need:
Bonuspoints if you have:
- Working knowledge of Linux operating system
- Experience with Web Services Integration (SOAP, REST, and JSON)
- Experience with System/Process Automation (Orchestration)
- Experience with the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
- DevOps experience
- Experience with governance/service management/operations
- Experience managing remote teams
- An ITIL certification
Anactive security clearance or the ability to obtain one may be required for thisrole.
Candidates who are currently employed by a client of Accenture or an affiliatedAccenture business may not be eligible for consideration.
Applicants for employment in the US must have work authorization that does notnow or in the future require sponsorship of a visa for employment authorizationin the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TNvisa or any other non-immigrant status).
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer ofFemales/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed,color, religion, sex, national origin, ancestry, disability status, veteranstatus, sexual orientation, gender identity or expression, genetic information,marital status, citizenship status or any other basis as protected by federal,state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records ofconviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to ourservice men and women.
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