Software Account Specialist

Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry's only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance.

As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need.

In this role, the Software Account Specialist supports existing customers through a ticketing system by developing a thorough understanding of the customer s requirements, and then applying industry best practices and detailed knowledge of the Document Center product to identify optimal solutions that support business objectives to meet or exceed customer requirements. The Software Account Specialist is also responsible for translating business requirements to technical requirements and working with the team to implement mortgage document package changes quickly and efficiently. In addition, this person will collaborate regularly with other departments and team members to facilitate customer initiatives.


Meet Some of Accenture's Employees

Nahomie L.

Consulting Manager

As a change management consultant, Nahomie focuses on helping clients successfully transition as their organizations adopt new systems and new processes.

Marissa R.

Digital Marketing Consultant

Marissa develops end-to-end email marketing and campaign management solutions for her clients, helping them use the Salesforce marketing cloud to excel in their industries and grow their businesses.


Back to top