The SAP Basis Technical Analyst (E) is responsible for performing day-to-day technical tasks for a project, including all project activities. Duties may span all Practice Areas involved (i.e., Design/Build/Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.). The Basis Technical Analyst will serve as the individual providing expertise in a specific area and troubleshooting and issue resolution for moderately complex environments. The Basis Technical Analyst will be a moderately experienced member of the basis technology team who will be responsible for providing support for the technical infrastructure of the SAP solution across all production stacks along with daily system monitoring and issue resolution. This individual will have the opportunities to do some project work.
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• Provides technical input for all maintenance requests that are entered into project-identified change management.
• Perform all activities related to technical maintenance and administration of the SAP environments
• Provide DBA and limited OS support as it relates to the SAP Landscape
• Provide proactive monitoring and troubleshooting of the SAP Landscape
• Develop and maintain appropriate documentation for system activities and ensure change control is followed as necessary
• Participate in application updates and upgrade projects
• Perform system refreshes
• Conduct performance tuning
• Participate in on-call support rotation
• Handle technology issues and escalate as necessary to expert level help
• Execute projects when requested
• Implement process improvement measures within the environment.
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Qualifications
Basic Qualifications:
- Minimum of 1 year of experience in Production SAP environment, 1 year in a single area or 1 year of experience in at least 2 of the following: - SAP Basis R/3 - SAP Basis Netweaver - SAP Basis BW - SAP Basis XI/PI - SAP Basis SCM - SAP Portals - SAP ECC 6
- Minimum of 1 year of RDBMS Management
- Minimum of 1 year of Operating System / knowledge of system commands and structures
- Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience
- SAP HANA Support
- Understanding and experience in back-up, recovery
- Experience supporting interfaces
- Performance Tuning Experience
- Understanding of BW, R/3 and CRM integration
- Process improvement / including documenting and implementation of processes
- Assist in the definition and implementation of process improvement
- Ability to be flexible and work analytically in a problem-solving environment
- Good communication (written and oral) and interpersonal skills
- Excellent customer service skills
- Ability to prioritize and complete task within schedule
- Ability to resolve technical issues and escalate issues when appropriate
$50,200 - $80,499 and information on benefits offered is here.
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