Salesforce Industries Business Analyst

- Join more than 11,800 skilled Salesforce professionals, collaborating across multiple areas to drive enterprise-wide transformational projects on a global scale.

- Build new skills and strengthen your expertise with unparalleled training and support-whether you're taking the more than 4,200 unique Salesforce certifications or working towards your Certified Technical Architect (CTA) certification.

Join Accenture and be empowered with innovative tools, continuous learning and a global community.
Job Description:
This is an exciting opportunity to join Salesforce Industries Team and grow your career in this exciting and accelerating space. Our Teamis growing rapidly and is looking to add experienced SalesforceTechnical Leads with Industry experience to join our team as Associate Managers. This role will have day-to-day management ofour Salesforcetechnical team, onshore and offshore. You'lloversee programmatic elements,Integration, Data Migration and we'll need you to have a strongunderstanding of the Salesforceplatform, and basic to intermediateunderstanding of integrations, single sign, security, etc. (Mulesoft, Informatica, other ETL tools a huge plus). You'll coordinate offshore usage with a Solution Architect and Project Manager. You'll lead development of customized components, so we're looking for candidates who can get their hands dirty and jump in and write code if necessary (Apex, Visualforce,Lightning Components, front end web technologies).
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance froma number ofinfectious disease experts
Typical Day Snapshot
- Work with Delivery Lead/Project Manager to maintain and coordinate communication with the customer/client throughout each project.

- Work with the project team to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.

- Mapping functional requirements to Salesforce.com features and functionality.

- Understand and document requirements for configuring, testing and launching our CRM solution.

- Understand CRM requirements and Identify product requirements for future enhancements.

- Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details.

- Work with Architects and Developers to transform new requirements into Salesforce.com design and implementation.

- Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications with Salesforce Administrator and functional managers to create training materials and documentation for Salesforce.com users and help train new end users on Salesforce.com and related applications.

- Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Escalation, Workflows & Approvals, and Process Builder.

- Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.

- Supports PM with project updates, scheduling, invoicing, etc.

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Qualifications

Basic Qualifications
- Minimum of 2 years' Business Analysis experience.

- Minimum of 2years'as a Salesforce administrator or Salesforce App Builder.

- Minimum of 2 years' Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation

- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years' work experience)

Preferred Qualifications
- Salesforce Industries certifications and experience in Communications, Financial Services, Health, Utilities, Public Sector or Consumer Goods

- Experience working with sandbox and production environments to manage the distribution of system functional or process changes.

As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $72,400 - $114,499 and information on benefits offered is here.

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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