Order Management System (OMS) Senior Solutions Architect/Senior Manager
Who We Are
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Strategic role that crosses sales, delivery, GTM, thought leadership, practice leadership and alliance/partner management. It requires a highly collaborative individual with a strong ability to influence and guide prospects, clients, sales teams and delivery teams. Demonstrable expertise with multiple Commerce and Order Management platforms example IBM Sterling OMS, Manhattan DOM, Salesforce DOM etc.
As OMS Solution Architect and Subject Matter Expert, you are required to provide business, technical and thought leadership to help customers realize their transformation goals. Understand customer's technology footprint, future roadmap, business enablement plans and create the best possible path for implementing Commerce products.
Provide consultative sales and delivery expertise in the Distributed Order Management space, the competitive market, and business/technical landscape. Activities to include but not limited to:
- Consultative client-focused solution design
- Build effective, accurate solution proposals, ballparks, estimates and project resource plans and respective slideware and materials
- Collaborate with additional SMEs as needed to provide holistic recommendations including technical documentation
- Provide consultative expertise on how the E2E OMS/DOM platform can be best leveraged to drive revenue, enable digital transformation, support business processes and additional client business results
- Successfully demo our offerings and accelerators to prospects, clients, sales teams and Salesforce to drive awareness of our solutions and enable sales
- Conduct workshops with Customer teams to gather requirements, define End to End solution and implementation architecture
- Serve as OMS subject matter expert working with business partners to architect the 'best-fit' customer use cases across multiple enterprise systems.
- In the implementation phase, serving as a key member of the solution delivery team, facilitating requirements/design phase by collaborating with system integrator and technical experts to develop solution and functional design documents to enable the development of final solutions.
- Identifying areas where new business processes can be implemented using native configuration in lieu of customizations to base Sterling OMS product functionality.
- Collaborating with other IT architects and business analysts to implement and extend the capabilities of the Sterling OMS platform.
- Partnering with other technical teams (middleware, database, infrastructure, etc.) to create interface documents and mappings to ensure that OMS is built in a service-oriented architecture manner.
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.
Unless expressly indicated, this role is not open in the state of Colorado.
Read more of the job description
Here's What You Need
- Bachelor's Degreeor equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience
- Minimum of 10 years of OMS/DOM Commerce experience across B2B and/or B2C
- Minimum of 10 years of experience in Order Management, Omni Channel Fulfillment and Supply Chain domain
Nice To Have
- Strong Salesforce Communities/Experience Cloud, Sales Cloud & Service Cloud experience
- Complex enterprise technology implementation experience
- Minimum of 3 years of multi-cloud experience
- Minimum of 10 years of business and business technology experience
- Strong working knowledge of 2 or more Commerce platforms eg: Sterling OMS, Manhattan DOM, Oracle Order Management, SAP Hybris/DOM, Salesforce OMS, Magento OMS etc.
- Excellent interpersonal and communication skills including to C-suite
- Consulting experience; large scale delivery management and people management
- Experience across multiple industries - Retail, Consumer packaged goods, Manufacturing, Life Sciences, Health Care, Travel & Hospitality, etc.
- Prior experience in Sterling OMS is a plus
- eCommerce experience/knowledge across Retail and Grocery is nice to have
- Ability to travel up to 80%
As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $200,000 - $205,999 and information on benefits offered is here.
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Order Management System (OMS) Senior Solutions Architect/Senior Manager