Oracle CX Solutions Architect



Join Accenture Consulting and you'll work alongside fellow industry experts to lead transformational projects and define cutting edge solutions, solving our client's most complex issues. And because our clients span the full range of industries, you'll have the opportunity to pursue your passion, hone your expertise and deepen your knowledge.

As a Consulting practitioner, you'll shape the future of 96 of the 137 Resources companies listed in the Fortune Global 500, including companies in Oil & Gas, Utilities, Chemicals, and Natural Resources, such as Metals & Mining, Forestry.

Develop and deliver the next generation of Oracle solutions using innovation-led design thinking, agile development methodologies and new intelligent technologies, such as IoT, analytics, automation and AI.

There has never been a better time to join our team of 54,000+ Oracle experts, where you'll:

Drive end-to-end innovation. Gain early access to Oracle innovations through our unparalleled program of collaboration. Accenture is Oracle's #1 systems integrator globally for 12 years running and a proud Global Cloud Elite and Platinum-Level member of the Oracle Partner Network.

Lead the Journey to Cloud. Define and implement Oracle Cloud solutions on large, complex client projects with a scope unsurpassed in the industry. Deliver award-winning work. Accenture has won more than 145 Oracle awards since 2003-more than any other systems integrator.

Learn and Grow Continuously. Benefit from unmatched training and development including workshops and training to secure Oracle certifications, expert-curated learning boards and Oracle Cloud Academy training on sales and delivery excellence. Advance your agenda. Grow your career as far as your ambition takes you. We provide real-time performance feedback based on your strengths - not stats. Thrive in diversity. Succeed in an organization that actively promotes networking and mentorship among all communities. Join Accenture and be empowered with innovative tools, continuous learning and a global community.

Ready to reimagine your Oracle career?

Develop and deliver the next generation of Oracle solutions using innovation-led design thinking, agile development methodologies and new intelligent technologies, such as IoT, analytics, automation and AI.

There has never been a better time to join our team of 54,000+ Oracle experts, where you'll:

Drive end-to-end innovation. Gain early access to Oracle innovations through our unparalleled program of collaboration. Accenture is Oracle's #1 systems integrator globally for 12 years running and a proud Global Cloud Elite and Platinum-Level member of the Oracle Partner Network.

Lead the Journey to Cloud. Define and implement Oracle Cloud solutions on large, complex client projects with a scope unsurpassed in the industry.

Deliver award-winning work. Accenture has won more than 145 Oracle awards since 2003-more than any other systems integrator.

Learn and Grow Continuously. Benefit from unmatched training and development including workshops and training to secure Oracle certifications, expert-curated learning boards and Oracle Cloud Academy training on sales and delivery excellence.

Advance your agenda. Grow your career as far as your ambition takes you. We provide real-time performance feedback based on your strengths - not stats.

Thrive in diversity. Succeed in an organization that actively promotes networking and mentorship among all communities.

Join Accenture and be empowered with innovative tools, continuous learning and a global community.

The Oracle CX Solution Architect will be responsible for defining the Oracle CX solution including alignment with business processes, technical architect, change management, and user experience. Primary responsibilities will be focused on defining the solution, driving client workshops, and managing the technical workstream. The candidate will need to be client-facing and can serve as a subject matter expert for key capabilities such as: Incentive Compensation, Territory Management, Sales Coaching, Gamification, and Analytics.

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Qualifications

Must Have Skills

  • Oracle Sales Cloud

  • Oracle Service Cloud

  • Customer Relationship Management (CRM), Customer Experience (CX)

    Key Responsibilities

  • Manage technical workstream including configuration, integration, conversion, and testing

  • Create solution blueprint for projects

  • Manage and support conference room pilot (CRP) workshops

  • Ability to estimate effort and create proposals

    Experience/Skills Required

  • Minimum of bachelor's degree

  • Minimum 5-7 years' experience in Sales Force Automation, Customer Relationship Management, Customer Experience

  • Minimum 3-5 years' experience with Oracle Sales Cloud and Oracle Service Cloud

  • Strong analytical, written, and oral communication skills; process oriented.

  • Ability to manage teams and processes globally.

  • Excellent problem-solving skills.

  • Must be able to accurately compile and synthesize both quantitative and qualitative data.

  • Ability to work in a dynamic environment.

  • Strong Excel and PowerPoint skills

  • Strong attention to details and the ability to multitask

    Equal Employment Opportunity Statement

    Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

    Equal Employment Opportunity
    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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