Federal - AFS BPO Offering Lead



Organization: Accenture Federal Services

Location: Arlington, VA

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It's what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world's leading businesses, we use agile approaches to help clients solve their toughest problems fast-the first time. So you can deliver what matters most.

The role is "AFS BPO Offering Lead" and will be responsible for defining the BPO offerings that AFS will pursue and to educate the Portfolio Leads, Client Account Leads and Account Teams on what the offerings are and help thee kick off the sales cycle. The role will engage the LLP SMEs/Offering leads to ensure commonality/reuse of assets held by LLP and have ownership of any offering specific assets that AFS creates for use in sales and offering activities. The role will also be the lead for developing and deploying the Offering framework and highlighting the core features, providing examples and deliverable templates if required, and would take over establishing and managing the governance structure, review and approvals within the AFS sales cycle which includes providing coaching/SME support to the AFS designated Offering Leads.

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Qualifications

Basic Qualifications:

  • 5 years of experience in creating and managing BPO capability and offerings
  • 8 years performing project management tasks and managing people
  • BS/BA Degree or equivalent

Preferred Skills & Qualifications:
  • Ability to present to senior leadership
  • Excellent critical thinking skills
  • Strong interpersonal and communications (written and oral)
  • Good organizational, multi-tasking, and time-management skills
  • Excellent Excel skills


An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Equal Employment Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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