Digital Delivery Support Associate
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The Digital Delivery Support Associate supports the business operations of the client organization with providing lite project work; general support for the project and maintenance delivery staff; scheduling and coordinating staff training events; updating process documentation; performing data entry; generating and distributing reports; coordinating project resource assignments and coordinating project sizing activities. The ideal candidate will have strong organizational skills and attention to detail, ability to communicate effectively in person, via email and phone.
- Collect project requests and post to departmental SharePoint site
- Coordinate project estimates with sizing team
- Coordinate resource assignments to projects
- Input data for projects, including sizing and resource allocation, project health statuses, etc.
- Run and distribute weekly and monthly reports
- Update process documentation according to instruction
- Schedule meetings, book rooms and coordinate with attendees and speakers for training events
- Coordinate procurement of supplies and software for department personnel as needed
- Coordinate seating assignments
- Assist with business administration tasks for SharePoint site updating online calendars, posting documents, granting user permissions, etc.
- Provide support for project teams with various administrative tasks, such as transcribing content from websites into MS Word documents, comparing documentation to screenshots for content audits, etc.
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