Collections Support Practitioner

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Accenture people build careers in four different areas of our business: Consulting, Technology, Outsourcing and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.

Operations professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Outsourcing professionals may be based at a client's office or in one of Accenture's 50 delivery centers around the world.

The Collections Support Practitioner is responsible for meeting monthly business to business collection targets set by the client using written and verbal collections processes while protecting the client s relationship with the customer. This position interacts with senior managers, credit managers, account payable departments as well as other employees of various organizations. Position is located in Redmond, WA.

Key Responsibilities:

  • Meets monthly collection targets
  • Directs cash application through remittance advice and statements as required
  • Escalates issues in accordance with escalation policy
  • Assists in the preparation of management reports in line with clients and Accenture requirements
  • Attends client meetings to discuss debtor performance and address issues as required
  • Improves service deliverables to the client with innovative ideas

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