Agility Services - Application Support Analyst (Mainframe) (Naperville, IL)

Agility Services offers you the flexibility of short-term, project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and DiversityInc's Top 50 Companies for Diversity lists.

As an Agility Services employee, you'll apply your skills and experience to help drive

business transformation for leading organizations and communities. In addition to

delivering innovative solutions for Accenture's clients, you'll work with a highly skilled,

diverse network of people across Accenture businesses who are using the latest emerging

technologies to address today's biggest business challenges. You'll receive competitive

rewards and access to benefits programs and world-class learning resources.

Project Description: Production Support Analyst in Naperville, IL

Expected Project Duration: 12 months

Acting as software detectives, Application Support Analysts provide a dynamic service identifying and solving issues within multiple components of critical business systems. Dedicated to quality, they use their problem-solving skills to keep our world class systems delivering value to our clients by maintaining custom and/or software application code. They work in challenging and dynamic environments.

Day to day activities include:

  • Providing resolution of critical issue over technical calls including multiple stakeholders
  • Customer facing skills
  • Able to work independently with minimal supervision
  • Good written, oral communication analytical skills

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