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AB Tasty

Customer Success Manager - France

Paris, France
As part of the Customer Success team you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions whilst working in close collaboration with the sales, account management and technical teams

What you will do :

  • Be responsible for the management of a customer portfolio following implementation
  • Help build loyalty by creating an excellent relationship with existing customers
  • Undertake operational and methodological training for major accounts
  • Support clients in creating and implementing tests and personalization campaigns
  • Analyse and identify new areas for optimisation following data analysis
  • Maximise your portfolio’s expansion while minimizing churn and contraction
  • Help the Sales team with the on-boarding of new clients (POCs, technical support, determining the most suitable solution for the customer, presentation of products and services)

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What we are looking for

  • University degree in Business, Economics, IT or Marketing
  • Minimum of 1-2 years working experience in a related field
  • Excellent verbal and written communication skills in English
  • Analytical thinker who is able to translate complex data into profitable marketing plans
  • Knowledge of HTML, CSS, and JavaScript
  • Strong soft skills: energetic, enthusiastic, self-motivated, open-minded
  • Ability to travel 

Job ID: b3709df3-b7f1-48b9-9ce0-998870af02f7
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Founder led
    • Woman founded/led

Company Videos

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