Abnormal Security

Technical Program Developer

2 months agoRemote

About You

The Technical Program Developer, Company Operations Engineering role is responsible for ingesting program & project designs and developing high leverage programs and projects that optimize company operational processes. In this role you will own the implementation and documentation of a variety of new company programs across the organization. 

The candidate must be an Atlassian Jira & Atlassian Confluence expert, incredibly familiar with developing complex automation and managing integrations with other technology.

The candidate must show a high degree of ownership as they will be solely responsible for developing a variety of programs across the company that are critical to overall success of the business

The candidate must show a high degree of integrity and utilize excellent judgment in their work as through the program development process they will be determining how a team of Program Managers use their time to execute their assigned programs.  At times they may have access to confidential employee information and important corporate documents, additionally they may, at times, be representing the company internally and/or externally.

The candidate must have a high degree of flexibility and be able to quickly context switch between completely different types of work as they will be responsible for developing, implementing and documenting a variety of programs that range from GTM to Marketing, to EPD programs.

In this job, you will bring these skills

  • Oral, interpersonal and written communication skills
    • Ability to clearly and professionally communicate with others, particularly being able to explain the purpose behind the programs the candidate will be running to other employees who may be required to participate or produce required deliverables 
    • Strong written communication skills are required as the candidate will be in consistent communication with the company’s leadership team and they must be able to clearly and accurately communicate the deliverables they need via email. The candidate must use good judgment and carefully consider the tradeoff between providing more context and communicating the message in a concise way.
    • Ability to clearly and professionally communicate via presentation (specifically Google Slides). Many of the COE programs require creating professional presentations that will be shared with large audiences (including the entire company on a weekly basis)
  • Program Development Skills
    • The candidate must have a minimum of 3-5 years of Program Management, Technical Program Management, or related experience.
    • The candidate must be able to ingest program design plans from senior program development staff and implement those plans to create a functioning program that utilizes and integrates with all the necessary technology required for that program's success. The most common technology applications  include, but may not be limited to: Google Drive, Google Sheets, Google Docs, Google Slides, Atlassian JIRA, Atlassian Confluence, Zapier, and Slack depending on your program responsibilities.
    • The candidate must be able to review program design plans that may at times be ambiguous or require the candidate’s judgment to implement a functioning program that achieves the program’s business objectives. Therefore the candidate must have excellent judgment, critical thinking skills and the ability to holistically understand the larger nature of the business.
    • The candidate must be independently motivated and able to autonomously develop programs and write program documentation with little or no supervision or input from senior management. The candidate must have the mindset that they are independently responsible for the success or failure of the programs they are assigned to develop.
  • Documentation Interpretation skills
    • The COE team operates with a high degree of velocity and the candidate will have to be able to read, understand and take action based on existing documentation. This sometimes includes navigating uncertainty and being able to give constructive feedback on our documentation.
    • The candidate must be able to, and committed to, creating clear documentation. Every existing program in the COE requires detailed documentation that documents the program's purpose, stakeholders, process and key deliverables.
  • Technical Skills
    • The candidate must be an expert in and have a minimum of 3 years of experience using the following technologies: Atlassian Confluence, Atlassian Jira, Slack (including integrating Atlassian Products in Slack), Google Docs, Google Sheets, Google Slides, & Google Drive
    • The candidate must be proficient in how to use a Mac computer (including using the mentioned applications and basic computer skills like duplicating files, zipping/unzipping documents, playing audio files, resizing images, opening images, etc)
    • The candidate must be familiar with, or willing and able to quickly learn the following technologies:  Gmail, Salesforce, Webflow (or other CMS systems), Figma, Descript, Asana and Superhuman.

Role Responsibilities

  • Ingesting program and project design plans assigned to them by senior program development staff to implement, document and handoff to Program Manager Supervisors for assignment to the Program Management team.
  • Taking program/project design plans and conducting the technical implementation of the program or project, including building the necessary infrastructure across different technologies like Google Sheets, Jira, Confluence, Salesforce, etc
  • Responsible for writing, clear, executable program documentation, operating documents and key success metric tracking documents.
  • Delivering implemented and documented programs to the program management team and ensuring that Program Managers clearly understand the purpose and exact steps needed to execute the program on the assigned cadence and/or by the required due date.
  • Ingesting bug and program improvement opportunity reports from the senior program management team to re-implement the program process and/or updating the necessary documentation to debug or improve the program.

About Abnormal Security

We’re the world’s fastest-growing cybersecurity company, dedicated to making the world a safer place, one inbox at a time. Through applying ML, AI, and behavioral data science to the cybersecurity space, we’re leading the charge on protecting the modern workplace from all types of attacks. We operate from a customer-obsessed mindset, dedicated to creating a best-in-class product that delivers on its promise, and our customers love us for it

We take the same approach with our team as we do with our customers. We’re committed to designing an employee experience that provides interesting and challenging problems to work on in a supportive, low-ego environment. Our seasoned, successful leadership team is passionate about providing endless opportunities for every team member to learn and grow, and our entire company is committed to being 1% better every day. With 4.9 stars on Glassdoor and several recently announced workplace awards, our team thinks it’s going pretty well so far!

We know that it’s our team that makes us successful - and we’re just getting started! You can read more about our team here.

Our Values

Far from gathering dust in some forgotten corner, our values serve as our operating principles for every team member. We clearly define what values drive us, so our entire team works from the same foundation and understanding. From the CEO to the interns, all of us are held accountable to our VOICE Framework.

Our Benefits

Taking care of our team goes beyond the office. Our compensation and benefits philosophy is designed to put attract, motivate, and retain top talent:

Compensation targeted to the 75th percentile (for both base salary and equity)

If we want top performers to join and stay with us, we need to pay accordingly. We pay at the 75th percentile (for both base salary and equity) of our competitive market, and we benchmark to higher cost of living cities (such as San Francisco and New York) no matter where our team members live. We standardize our pay, meaning we pay for the role and level, not for any particular individual’s ability to interview or negotiate well.

Equity is an important part of our total comp strategy

When the company does well, we all do well. Equity is an important and exciting part of our total compensation strategy as a pre-IPO startup. We’re guided by the belief our team members should share in the financial success of our company and grant equity accordingly.

Unlimited PTO

All regular salaried team members enjoy unlimited PTO. We want team members to grow with us and a big part of that is making sure our team has the opportunity to rest and recharge. We also observe 12 holidays every year.

100% of healthcare premium costs covered

Taking care of our team goes beyond the office. We cover 100% of employee health care premium costs. If adding dependents, we contribute 75% of the health care premium cost, so you can be sure that you and your family are in the best possible health.

Remote-first 

Operating as a remote-first company means we get to work with talented folks, no matter where they live. We prioritize a balance of deep focus time with Zoom meetings, and regular in-person events.

As a fast growing startup, we continuously review, improve, and personalize our benefits offerings based on the team’s input. Don’t see something that’s important to you? Let us know!

Our Interview Process

We value transparency at Abnormal, and our interview process is no exception. You can read more about our interview process here.

Next Steps

If this job feels like something that’s a good fit for you, please apply via the link below. We can’t wait to meet you!

INCLUSION MATTERS: Abnormal Security is committed to creating a diverse work environment. All qualified applicants will receive consideration without regard to race, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Base salary range: $110,500 - $130,000 USD Annually 
Level: P3

At Abnormal Security certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. Learn more about our Compensation and Equity Philosophy on our benefits and perks page. 

Job ID: 5424347003

Perks and Benefits

  • Health and Wellness
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Fitness Subsidies
  • Parental Benefits
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Commuter Benefits Program
  • Vacation and Time Off
    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement
    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion
    • Founder led