About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. PURPOSE: Change Management Manager will play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, responsible for creating and implementing change management strategies and plans. This includes, but is not limited to, change management planning, resource management, communication strategy and execution, stakeholder adoption, training curriculum design/maintenance, and creation and maintenance of training courses and course assets. The Change Management Manager will work to drive faster adoption, higher ultimate utilization of and proficiency which will increase benefit realization, value creation, ROI and the achievement of results and outcomes. RESPONSIBILITIES: Develop, manage, and execute multiple change management strategies in support of functional and/or cross-functional projects, including consistent and integrated change management, communications and training plans. Apply structured Change Management methodology to large- and small-scale projects. Management responsibilities of Change Management Specialist and/or Change Management contractors. Develop, manage, and execute comprehensive change strategies by applying a structured Change Management methodology to projects including consistent and integrated change management, communications, and training plans. Collaboration with broader Cross Functional Teams, Senior Leadership, Stakeholder, and Change Management Team on various projects to build integrated plans and ensure timely delivery of deliverables to support business needs Conduct change impact analysis across people, process and technology dimensions, risk assessments, change readiness assessments to improve people ROI and successfully lead people through transitions. Leverages established trusted partner relationships with leadership team and project leads to identify and address gaps Defines and measures success criteria and monitors Change Management progress Ability to write and edit engaging and visually appealing communications in support of related projects and targeted process area coordinating with Director Change Manager, where needed (i.e.: project communications, success stories/wins, executive summaries, blog posts, presentations) Supports the design, development, and deployment of training courses and associated course assets leveraging eLearning and blended solutions Monitors and evaluates the effectiveness of training curriculum by creating and implementing measures to track outcomes. Utilizes standard communication and training templates and processes (i.e.: SharePoint and/or shared drive, Captivate) Ensures all change management, training and communication deliverables are in alignment with Abbvie Branding guidelines; formats/packages and organizes assets prior to delivery. Works with Director Change Management, Training, & Communications to identify and pursue related initiatives that will improve internal communications, promote employee engagement, and support/promote company culture and shared values. Leverage available metrics and reports to identify Change Management opportunities to better support and drive model adoption and improve collaboration. Works closely with the Training Logistics team to ensure timely and accurate training and documentation publication. Qualifications The Change Management Manager will be accountable to the Director of Change Management, Training and Communications in the Finance Shared Services Organization. The key impact of this role is to ensure meaningful, impactful Change Management activities to drive the effectiveness of multiple cross-functional projects. 7+ years of experience and proficiency in developing and delivering communication and training solutions including strong group facilitation and excellent written communication skills. Change Management Methodology Certification Preferred (e.g.: PROSCI Certification, ACMP Certification, or Managed Change Certification) Bachelor’s Degree in Communication, Education, Instructional Design, Adult Learning, or related function. Analytical, problem solving, and conceptual skills Proven ability to adapt communication style for a variety of modes as well as for multicultural audiences. Strong command of the English language and effective communication skills with employees at any level in the organization, including executives, are a must. Multi-lingual ability preferred. Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel No Job Type Experienced Schedule Full-time Job Level Code M Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.