Travel Agent Level 2 / Travel Counselor / Travel Consultant / Travel Specialist

Do you have…

  • A commitment to providing exceptional service?
  • Professional expertise and a passion for what you do?
  • A high level of integrity?
  • An ability to work independently and collaboratively as a team member?
  • Creative thinking and problem-solving skills?
  • Dedication to developing your own skills and knowledge?

Our most successful associates demonstrate these qualities every day.

AAA Mid-Atlantic is hiring ambitious, sales- driven individuals who have a customer focus to join our dynamic Travel Sales team! Successful candidates demonstrate a commitment to enhancing our Member Value by providing exceptional service and have the drive to succeed with an organization that supports and rewards excellence.

Our travel professionals are dedicated sales agents who:

  • Educate our customers on various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required.
  • Identify, quote and sell products based on our members needs
  • Successfully meet or exceed goals and sales targets by soliciting new business and building and retaining existing business
  • Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy.
  • Comply with all Airline Reporting Corporation (ARC) regulations and Mid-Atlantic policies and procedures in the collection and handling of assets.
  • Have familiarity with and, with minimal assistance, are capable of utilizing ARC Agent’s Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients.

Total Rewards Package includes:

  • A competitive base salary and a commission incentive plan
  • 4-weeks of Paid Time Off accrued during the first year of employment
  • Paid Holidays
  • 401(k) plan with employer match + defined contribution retirement benefit
  • Health & Life Insurance
  • Tuition reimbursement
  • Complimentary AAA Premier level membership (inclusive of product & service discounts).

Minimum Qualifications:

  • High School diploma or equivalent (a graduate of an accredited travel school preferred).
  • Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail sales experience or travel sales.
  • Knowledge of an automated airline reservation system preferred.
  • Satisfactory employment screening results.

Keywords: Certified Travel Associate, Certified Travel Counselor, Travel Consultant, Travel Sales, Travel Jobs, Travel Counselor, Travel Sales Specialist

If you have the qualities and skills described, apply today to become a part of our growing team!

To learn more about our company and the position, please visit Our Company Website.

To see what it is like to work at AAA Mid-Atlantic, check out our Day In The Life Videos.

At AAA Mid-Atlantic, we’ve been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Mid-Atlantic the reputation as a great place to work. Our people tell us it’s the company’s positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

AAA Mid-Atlantic is committed to provide a safe and professional work environment. EOE/M/F/D/V

Job Category:

Sales


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