Senior Travel Agent / Travel Agent / Travel Counselor / Travel Consultant / Travel Specialist

Do you have…

  • A commitment to providing exceptional service?
  • Professional expertise and a passion for what you do?
  • A high level of integrity?
  • An ability to work independently and collaboratively as a team member?
  • Creative thinking and problem-solving skills?
  • Dedication to developing your own skills and knowledge?

Our most successful associates demonstrate these qualities every day.

The primary duties of the Senior CCIT Travel Agent are to:

  • Expertly serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Prepare and issue invoices related to travel sales.
  • Operate applicable automated airline reservation and ticketing system. Satisfactorily handle refunds and complaints.
  • Comply with all ARC regulations and Mid-Atlantic policies and procedures in the collection and handling of assets. Utilize ARC Agent’s Handbook and standard travel reference material for airline, rail, and hotel/resort, etc. information to efficiently and effectively accommodate Agency clients
  • Meet or exceed established sales quota. Ability to sell retail travel, meet company objectives, handle customer inquiries, and complete associated paperwork offering exceptional service and demonstrating shared values.
  • Mentor less experienced travel agents.

Minimum Qualifications:

  • High School diploma or equivalent (a graduate of an accredited travel school preferred).
  • At least 5 years’ experience as a retail travel agent.
  • Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred.
  • Completion of appropriate AAA University Travel Agency proficiency test strongly preferred.

To the qualified candidate, we offer:

  • A competitive salary of $15.40 to $18.00/hour, depending on experience.
  • Position eligible for individual incentive plan.
  • Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings.

Keywords: Certified Travel Associate, Certified Travel Counselor, Travel Consultant, Travel Sales, Travel Jobs, Travel Counselor, Travel Sales Specialist

If you have the qualities and skills described, apply today to become a part of our growing team!

To learn more about our company and the position, please visit Our Company Website.

To see what it is like to work at AAA Mid-Atlantic, check out our Day In The Life Videos.

At AAA Mid-Atlantic, we’ve been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Mid-Atlantic the reputation as a great place to work. Our people tell us it’s the company’s positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

AAA Mid-Atlantic is committed to provide a safe and professional work environment. EOE/M/F/D/V

Job Category:

Sales


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