Business Solutions Partner

Do you have

  • A commitment to providing exceptional service?
  • Professional expertise and a passion for what you do?
  • A high level of integrity?
  • An ability to work independently and collaboratively as a team member?
  • Creative thinking and problem-solving skills?
  • Dedication to developing your own skills and knowledge?

Our most successful associates demonstrate these qualities every day.

AAA Club Alliance is hiring for a

Business Solutions Partner

to join our team at our Wilmington, DE location! The incumbent will identify process improvements and align and integrate information technology with the strategic and operational goals of the Organization.

The primary duties are:

Understand business strategy, assess business needs, identify emerging information technologies and distill them into appropriate business solutions that are consistent with AAA MAs strategy and business objectives. 

Assist the business units and support functions in the preparation of enterprise impact assessments, project proposals and annual operating plans (IT portion of budgets) including the definition, estimation, evaluation and justification of information technology related investments.

Assure that business requirements and priorities are considered in the development/specification of AAA Mid-Atlantic's information systems and products.

Assist business units in the development of business strategies that incorporate the appropriate level of technology.

Assist business units in the identification and documentation of process improvements, including conceptual design and requirements definition of information system alternatives.

Assist business units in the identification of benefits and costs for project justification and budgeting.

Act as liaison with third-party solution providers (e.g., Workday,, AAA Insurance Group) to identify solution alternatives.

Minimum Qualifications:

Ability to interact and build effective working relationships at all levels of the organization at a level normally acquired through completion of a Bachelor's degree or equivalent in Business or IT related field plus 7 years of experience in project management processes.

Certification in the area of management or information systems preferred.

Ability to build and manage external (AAA National) and internal relationships with all parties involved within a project, and manage expectations at all levels.

Ability to negotiate with external consulting firms for technology resources.

To the qualified candidate, we offer:

  • A competitive salary, depending on experience.
  • Eligibility for Annual Bonus Plan
  • Comprehensive benefit package including, but not limited to: 3+ weeks of Paid Time Off during the first year, 401(k) plan with a company match of up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Membership.
  • Excellent working environment with stability and growth opportunities

Strategic Business Analyst; Business Strategy Analyst; Business Process Analyst; Business Solutions Partner; Business Relationship Partner; IT Strategic Partner; IT Strategy Analyst; Information Technology


If you have the qualities and skills described, apply today to become a part of our growing team!

To learn more about our company and the position, please visit

Our Company Website

To see what it is like to work at AAA Club Alliance, check out our

Day In The Life Videos

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, and AAA Oklahoma/South Dakota joining, now representing nearly six million members in 13 states and Washington, DC.   At AAA Club Alliance, weve been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Club Alliance the reputation as a great place to work. Our people tell us its the companys positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

AAA Club Alliance Inc. is committed to provide a safe and professional work environment. EOE/M/F/D/V

This Organization participates in E-Verify .

Right to Work

Applicants have rights under Federal Employment Laws:

The Equal Employment Opportunity (EEO)  

The Employee Polygraph Protection Act (EPPA)

The Family and Medical Leave Act (FMLA)

Applicants have rights under State and Local Employment Laws:  


Arizona Law Prohibits Discrimination in Employment


Discrimination and Harassment in Employment are prohibited by Law


Pregnant Workers Fairness Act


Discrimination in Employment is Prohibited

New Jersey

New Jersey Law Prohibits Discrimination in Employment


Employment Provisions of the Pennsylvania Human Relations Act

Philadelphia Employment Discrimination

Philadelphia Ban the Box

Job Category: 

Information Technology

Meet Some of AAA Club Alliance's Employees

Patrick A.

Supervisor, Travel Contact Center

Patrick oversees a team of agent support specialists, assisting with customer calls while also invoicing vacations booked through the AAA in-store travel club.

Christie P.

Insurance Counselor

Christie communicates with members via phone and email, reviewing insurance policies and advising on sufficient coverage to ensure assets are properly protected.

Back to top