Why you’ll love us
Of all the companies out there that talk about putting the customer first, 1-800 Contacts is one of the few that walks the walk. We invest in the talent and technology to make sure our customers have a remarkable experience.
Plus, we have free food. So that’s cool, too.
Why You Want This Job:
You will have the opportunity to be part of a great team that sets the tone of our customer service experience. The ideal candidate will possess a competitive, proactive, resourceful and flexible demeanor that will help meet our department and company goals of exceptional customer service. Ours is a culture of innovation, collaboration and creativity. We raise the bar, we never fail, and blaze trails through the ordinary and mundane way of normal supply chain, manufacturing and shipping paradigms, goals and ideals.
Monday through Friday: 12:00PM to 8:00PM (Requires 1-2 Saturdays per month)
Saturday: 12:00PM to 6:00PM
Monday - Friday: 9:30AM to 5:30PM (first two weeks)
Things You’ll Do:
- Prepare orders for shipment by ensuring quality controls are sustained
- Ensure that all packages are shipped as quickly and accurately as possible
- Assist in other departments when necessary
Job Match Checklist:
- High school diploma or GED equivalent
- An eye for detail
- Competitive drive
- Prepare orders for shipment ensuring quality controls are sustained
- Pick, pack and ship customer orders in an accurate and timely manner
- Stand for an entire scheduled shift
- Lift at least 50 lbs.
- Working collaboratively as a team player
- Working in a competitive environment
- Taking initiative to provide a “wow” experience for our customers
It’s long been a belief of 1-800 Contacts that if we take care of our associates, they’ll take care of our customers.
Every associate gets free breakfast, snacks, fruit, and drinks. Lunches (salmon or fillet mignon, anyone?) are highly subsidized. Our on-site gym offers free personal training. And you can schedule discounted dry cleaning pickup, oil changes, or a massage through our payroll deduction system.
Your family and friends are important to you, so they’re important to us. It’s common to see spouses, kids, and friends enjoying a meal with our associates. Everyone is invited to our massive annual film festival where we rent out theaters to watch new movies the night before they’re released (popcorn included) and our summer party with food, gift bags, and prizes. Flu shots, health assessments, and gym access are available to family as well.
All this is in addition to full medical, dental, 401k matching, paid time off, $2,500 per year in tuition reimbursement, flexible schedules, and more.
*Applicants must be currently authorized to work in the United States
Meet Some of 1-800 Contacts's Employees
Ashlyn oversees all customer interactions and communication points. Her main goal is to ensure the company provides the best possible customer service.
Back to top