Inola’s path represents Volusion’s hiring philosophy to a T. After a stint studying nursing, she ditched the stethoscopes and used her outgoing personality to work in retail. Eventually, a friend’s rave reviews led Inola to Volusion—and the unique application process confirmed it was a perfect match. Since joining as a Support Concierge, Inola has been promoted three times.
It’s not in the job description, but Inola does have to juggle—since she aims to maximize support quality while also trimming service time. Luckily, the Support Team can access tons of resources and updates from all other departments. When Inola isn’t mentoring individuals, she hosts between-call dance parties or brainstorms the next May the Fourth celebration.