Pablo graduated from Arizona State University with a degree in marketing. He joined Vanguard right after graduation and began by working the phones while he went for his MBA. Through the years, he worked his way up the ladder, eventually making the decision to transition to his present management position.
Pablo begins his days checking email from home. He arrives in the office by 9:30 AM and identifies opportunities to support the people he oversees. One team focuses on process improvement through issue identification, while the other team works on automating transactions to increase system capabilities.