Joshua majored in mathematics and economics at Rutgers University. After graduation, he worked in the healthcare management field, but was drawn to Vanguard’s excellent reputation for being a big company with an extremely diverse client base from all around the world. He applied for a position and was thrilled to join the prestigious group.
Joshua arrives in the office at 8:30 AM. He spends his days in coaching sessions, listening to his team take calls with clients, then suggests ways they can handle challenging situations, providing ideas to enhance the client experience. Joshua encourages his team to use listening skills to identify client cues to ensure every client is given the best chance to meet their investment goals.