Writing the modern manual for an entrepreneurial platform like Upwork makes it an ideal workplace—according to Hayden. Having uninhibited creativity to solve original business challenges and plan the company's future feels like beginning a brand new job every other month. She loves that employees thrive personally as the company evolves and that they constantly excel professionally—making their marks on the industry with every exciting twist and turn.
Leading the Product Team, Hayden aims to provide a seamless online experience for clients—working alongside the Marketing Team to discuss and coordinate user acquisition programs, planning quality customer support and customer success strategies with the Operations Team, and improving features and functionality with Engineers and Product Managers in line with quarterly product road maps.
“We need people that can pivot with us as the business grows and be versatile in their roles and skill-sets—people with intellectual rigor, curiosity, love for solving new challenges, structural thinking, and the right attitude to get things done.”
“I love that this is not a political environment. This is a really collaborative place and everyone is united in achieving a common goal and moving our business forward.”