Upwork believes in a global workplace. With countless remote teams around the world, employees in the main office get the flexibility to create a work-life balance that suits their needs. As long as the work is getting done, management is more than happy to implement traditions like working from home every Wednesday, because it keeps employees happy and willing to work hard.
Garnor spends a big portion of his time interacting with customers on public forums and email, helping them fully understand the Upwork platform and answering any difficult questions customers pose. He takes customer feedback to other teams that are involved in planning new platform initiatives, and Garnor manages, creates, and hosts education programs for customers.