Swathy finds Uber’s innovative culture and startup ethos intoxicating. Team members are encouraged to “fail fast,” learn lessons, and move on. Great ideas, like the on-demand ice cream truck, can start out as a suggestion and quickly come to life—creating living, breathing, and extremely popular new product lines. These seemingly crazy ideas—that other companies might probably scoff off—thrive at Uber and keep the company innovative and its employees inspired.
What Swathy Does
Operations & Logistics Manager
Swathy kicks off her morning by interviewing new drivers and partners while everyone’s still at his or her freshest. Afterward, a good chunk of her day is devoted to inspecting Uber’s vehicles and meeting with the San Francisco team to discuss how to improve car quality. She then wraps up her work by digging into data and looking for areas of potential growth that’ll enable Uber to keep customers satisfied and entice new ones to give Uber a try.