A New York native, Jade left the east coast for the midwest during her college years and attended Indiana University. She stumbled upon Trunk Club through a posting on her university’s career website and became a summer intern. She enjoyed her time as an intern so much that she eventually accepted an offer to work full-time for the company.
Jade typically gets in around 9 AM and answers any client messages from the night before, followed by a meeting with her team to go over the day's work and any recent updates. She then spends the rest of her day communicating with customers over the phone, email, or Trunk Club’s messenger platform—and packing and shipping custom trunks for her clients.
“Trunk Club’s emphasis on customer experience is really important and special in this industry—that’s what makes us different."
“It’s such a diverse group of people who work here. It doesn't really matter what you did before or what your experience is—as long as you’re interested in our company and our culture and that you are yourself.”