Cynthia studied communications at the University of Kansas. When she and her husband moved to Michigan, Cynthia took a position with an insurance agency that conducted business with the Auto Club Group. The more she interacted with the company, the more drawn she was to its culture—so she put in an application and was hired shortly thereafter.
Cynthia manages the Auto Club Group’s Ann Arbor office. Each morning, she goes over numbers from the previous day—and current goals with her team. After that, she sets about the everyday tasks involved with selling company insurance and travel products and services. It’s her goal to make sure every member leaves the office completely pleased.