A hospitality management major, Michelle spent her immediate post-graduation years working for a large hotel corporation. Unfortunately, the company didn’t afford many opportunities for growth, and when a few friends from the hotel moved over to Ted Todd and told her about the fantastic upward mobility available there, she too decided to make the switch.
Michelle’s mornings begin a little before 8 AM, opening the office and preparing for the day. She confirms that all systems are up and running, supplies are stocked, and follow-up priorities are in line. Throughout the day, Michelle also ensures proper policy processing and assists walk-in clients with completing payments, reviewing paperwork, and creating new quotes.