Kim studied computer engineering and applied science at the University of Toronto—which served her well as she traveled around as a developer for IBM. After seven years of project-based work with the tech giant, Kim switched gears and came to the company for the ability to steer change and have a more direct impact on creating technology.
Kim bridges the communication gap between clients and internal technical teams by collaborating with both to iron out kinks in the product creation process. Most times, this means Kim researches and puts together all the project details beforehand. Then, once work is underway, she steps in to speed up iterations, automate diagrams, and maintain the agile shop methodology without excluding clients.