After earning a degree in biology, John conducted lab research. Facing a personal decision to pursue grad school or a new professional path, a friend encouraged him to apply to SmartBrief. Attracted to SmartBrief's flexible start-up culture, its open-source tools, and evolving technology, John happily accepted a Desktop Support role and worked his way up.
John checks SmartBrief's systems first thing in the morning and takes care of any overnight issues promptly. Constantly learning new tools and techniques to find the best solutions, John teams with the Director of Technology and Junior System Administrators to keep servers and virtual machines in optimal shape to deliver SmartBrief’s prime products and services.