A fiction writing major in college, Merci spent her non-study time designing computer and video games. By the time she graduated, Merci was so good at gaming that she was offered venture backing to begin her own studio. After several years in the industry, Merci decided to join Slack—having met the founders through the same investor who had originally backed her own company.
One of Merci’s most important tasks is keeping tabs on user research and usability studies to make sure Slack is creating platform tools that work for every level of technical knowledge. Merci works closely with Slack’s Design Director to develop different ideas, and she also collaborates closely with the Engineering Team to bring the team’s exciting ideas into existence.