Joann studied computer science in college, and she landed her first job as a QA Engineer at Microsoft before moving on to a QA Lead role—which eventually turned to QA Management—at Adobe. Using Slack in each of her positions, and hearing friends say so many good things about the company, Joann decided to check out the jobs page—eventually finding the perfect fit.
Joann spends her days supporting her team of eight Application Engineers. Each week, Joann has private meetings with each of them to make sure they have what they need and that they know she’s accessible. Outside of her one-on-ones, Joann continuously communicates with her team via Slack software, and she makes sure to take the time to take the team out to regular lunches.