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Meet Slack's
HEATHER MORRISON

Careers - Heather's Story
 Building A Team
Heather's Story
Building A Team
Heather heard about Slack through her brother's friend, an early employee at Slack. Seeing how happy he was with his position, Heather started researching the company, and soon came across a posting for a Customer Experience position. When she was hired, the actual department didn’t exist in Vancouver, so Heather was able to help build it from the ground up.
Careers - What Heather Does
 Regional Manager, Vancouver Customer Experience
What Heather Does
Regional Manager, Vancouver Customer Experience
Heather’s arrives to the office around 9:00 AM, and she begins her morning by scrolling through Slack to get an idea of what users are experiencing. Throughout the day, Heather meets one-on-one with each member of her team, as well as once weekly with other team managers, in order to implement new strategies, processes, and efficiencies.
 
 
“One of the things I love about working at Slack is that the company really cares about our department, it values customer service, and it believes that what we do is really important.”
 
“One of the things I love about working at Slack is that the company really cares about our department, it values customer service, and it believes that what we do is really important.”
 
 
“Empathy is one of the biggest values we look for in team members. We want to be courteous to people, put ourselves in their shoes, and let them know that we’re here to help.”
 
“Empathy is one of the biggest values we look for in team members. We want to be courteous to people, put ourselves in their shoes, and let them know that we’re here to help.”