At ServiceTitan, staff members serve clients, not customers, so building a rapport is key to discovering, addressing, and solving issues for businesses across the country. With team names like "Success" and "Advocacy," this client-first mentality is prevalent in every aspect of the work, from constant communication to high-tech tools businesses can use to fuel growth.
Ara and Vahe started ServiceTitan in 2012 to help their families manage their growing home service businesses. The founders wanted to help thousands of their peers in the home services industry that have traditionally been underserved by software. Today, they’re humbled that so many businesses use ServiceTitan to increase revenue and improve efficiency.
“I think we’re really lucky that everyone who’s joined our team shares that same passion and same goal of serving the underserved and trying to make our product better, the industry better, and our customers’ lives better.”
Senior Account Implementation Specialist
"We're all part owners. Everybody here is really invested in the success of this company. I think that's a game-changer."