Having attended the University of Minnesota for graphic design, Melissa originally wanted to join an ad agency to work in marketing—and she did, for a time. However, the company also had an understaffed UX Department, and as she helped pick up the UX slack, Melissa discovered her true passion. She’s been creating slick user experiences ever since.
Melissa works behind the scenes to analyze and optimize Questar’s products in a variety of ways. Whether she’s figuring out how to reduce application load times or redesigning the whole testing platform itself, Melissa is busy making sure all the moving parts underneath the surface of Questar’s products run smoothly so students can focus on their assessments.