As a child, Esmeralda dreamed of becoming a dancer, but fate had a different plan. She started out in the mortgage industry as a receptionist—but when the refinance boom hit, her company was overwhelmed with applications, so it taught her how to process approved submissions. Twenty years later, she’s a proud loan processor, and she’s still loving her unexpected career.
The first item on Esmeralda’s agenda each morning? Checking to see if any new loan application submissions have come in. Throughout the day, Esmeralda meets with Oak Mortgage’s Loan Officers, gathering any documentation she needs to complete files properly and thoroughly analyzing each file’s information as she works to underwrite Oak Mortgage’s approved loans.