Charles went to school for web design and development. After receiving his bachelor’s degree, Charles gained experience in creating sites for consumer products and financial protection products. However, he had friends who worked at North American Power, and they convinced him to apply to the company. Charles has been enjoying his job there ever since.
Charles manages the user interface on the company’s digital properties and analyzes the business’ online conversion rate. Charles and his team build landing pages, update security seals and content, and determine what influences their customers to make certain decisions online. It’s his job to understand and improve North American Power’s metrics to ensure the organization’s growth.