Michael taught English for a decade before leaving the world of student essays to explore natural language processing. After completing a master’s degree from the University of Arizona in the same field, Michael consulted for a few companies before coming to Nextiva—which happened to be leading the charge in terms of NLP applications.
Because Michael is on a team in an emerging field, he works on machine learning algorithms and implementation exploration. New projects always enter the docket, and Michael constantly tinkers with data to harness them for information purposes. So far, he’s successfully taught a computer to understand email content so messages could be sorted without manual instruction.