Networked Insights recently rolled out a brand new set of user support tools—all aimed at making its customers’ lives a little easier. The company first revamped its inbound support system, allowing its users enhanced access to its online knowledge base. The second tool established a whole new set of e-training modules, enabling its customers to use online quizzes to master each and every Networked Insights tool.
Networked Insights enables brands to connect with and expand their opportunity audiences. Its solution, Kairos, analyzes and organizes real-time consumer data from the social web to uncover strategic, actionable insights. Kairos helps brands deeply understand their opportunity audiences, create content that connects with them, choose the right media investments, and track the connectedness of those audiences.