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Meet Intercom's
STEPHEN O’BRIEN

Careers - Stephen’s Story
 Movin’ & Makin’
Stephen’s Story
Movin’ & Makin’
Stephen knew one thing growing up—that he wanted to be an inventor. He started with programming and loved chemistry in school, which later led to a formal education in chemical engineering. However, it was a side project that brought him to Intercom after he developed a web program used by the company’s founder.
Careers - What Stephen Does
 Director of Engineering
What Stephen Does
Director of Engineering
Stephen’s days revolve around supporting the growth of our products—he handles everything from hiring new Intercomrades, being involved with team process and strategy, and helping to define engineering at Intercom more generally. Stephen’s main goal is to help engineers in our Growth team to be as effective as possible in building great experiences.
 
 
“We’ve got a special combination of very brilliant people, with very small egos."
 
“We’ve got a special combination of very brilliant people, with very small egos."
 
 
“Our growth strategy is to give our customers great retail and onboarding experiences. So, even as engineers, we’re always focused on the people.”
 
“Our growth strategy is to give our customers great retail and onboarding experiences. So, even as engineers, we’re always focused on the people.”