Quantcast

Meet Hearst Media Services'
NICOLE PHELAN

Careers - Nicole’s Story
 Security & Support
Nicole’s Story
Security & Support
A marketing and IT graduate, Nicole worked as a sales representative, Print Buyer, and then Media Manager. When she moved to Connecticut, Nicole landed a role as a Digital Advertising Operations Associate at Hearst Media Services. She was promoted to analyst, then manager, thriving within the close-knit office community—with the security and support of a large corporation.
Careers - What Nicole Does
 Digital Advertising Operations Manager
What Nicole Does
Digital Advertising Operations Manager
Before preparing digital orders, Nicole checks emails to review campaign reports and requests. To meet Hearst Media Services’ 24-hour turn-around rate, Nicole expeditiously schedules and runs client projects. From email blasts to Facebook ads, she partners with sales representatives, account managers, and CSRs to confirm bookings, shape creative direction, and achieve client satisfaction.
 
 
“The management style here is pretty hands-off. If you need help, they will step in, but if you do your job and you do it well, they let you run with it.”
 
“The management style here is pretty hands-off. If you need help, they will step in, but if you do your job and you do it well, they let you run with it.”
 
 
“What’s important for my department is following processes. You have to be extremely organized. We are constantly getting changes to orders—and it’s our job to keep it straight.”
 
“What’s important for my department is following processes. You have to be extremely organized. We are constantly getting changes to orders—and it’s our job to keep it straight.”