Sean began his career as a scuba instructor, spending twelve years working on cruise ships. It was there that Sean discovered his love for IT, and, over the years, he slowly transitioned into running the IT department on his cruise ship—which included managing everything from satellite communications to propulsion engines. Soon, Sean was working in a more corporate structure, eventually leading him to HealthcareSource.
Sean’s days are subject to whatever issues come in during the day. He works closely with customers, taking a look at what they’re reporting and helping them work through issues. Sean also interfaces with developers to solve complex technical issues or request features, and his main goal every day is to take care of HealthcareSource’s customers’ needs as quickly as possible.
“There’s a lot of things that we approach creatively because our team isn’t usually constrained by having to do things on an enterprise level. We figure out any way within the technology to satisfy the users.”
“Everyone’s goal here at HealthcareSource is to make the customer happy. If we make the customers happy, the company does better.”