After graduating with a Computer Science degree in Lithuania, Olga moved to the U.S. She applied for a position at Genesys, and after only the second interview in her life, she was hired. Since joining as an entry-level quality assurance engineer, she has been promoted several times, now holding a managerial position.
Olga and her team are passionate about understanding their customers’ needs so that they can help people get the most value out of Genesys solutions. Her favorite part of the role is developing long-term partnership with customers. She likes to say she transforms “frustration into satisfaction,” as she is constantly working with customers to address challenges.
“I can pick up a phone and call anybody and I know that on the other side of the line I’m going to hear a voice that is going to help me.”
“I’m excited about working at Genesys because here I can have a family life. My children have a mother and at the same time I can blossom in my career. I can fulfill my aspirations and can come home knowing that I made a difference.”